Considerations
This contract was implemented on a national scale, encompassing locations that posed logistical challenges, such as offshore sites. A significant volume of data was involved, necessitating precise and timely recording and updates.
Extensive multi-site programmes demand further considerations to prevent delays and setbacks. It is essential to devise an effective contingency plan and change management strategy.
Key challenges
As there was a significant amount of travel time required between site visits, effectively managing site access on every occasion became essential for the project's efficiency. The sites varied from urban locations to remote and offshore areas, emphasising the importance of meticulous logistics planning. This necessity was further highlighted by the fact that the buildings were occupied, necessitating a high level of organisation to avoid disrupting any client activities.
The quality of data reporting was vital to the project's success, as was our commitment to quality management, which underwent regular assessments. This approach allowed us to maintain continuous communication with the client regarding all project developments while adhering to stringent compliance standards, including conducting asbestos surveys and producing detailed drawings.
Our Boris software facilitated automation in scheduling, job tracking and report generation, thereby streamlining operations and reducing reliance on manual processes. This capability proved particularly beneficial for reporting anomalies that did not align with predefined categories or types.
Lessons learnt
An essential advantage of early team member appointments and the initial establishment of role specific KPIs was a key lesson learned. This proactive approach enabled the team to effectively manage the time and costs linked to additional surveys such as asbestos assessments and necessary enclosures, existing building conditions, service decommissioning or diversions, access requirements and protective measures.
Furthermore, this strategy included a contingency plan for unforeseen circumstances while aiming to minimise expenses through precise data collection. Ultimately, it aimed to enhance value for the client by fostering a strong relationship between the project manager and the client.
Benefits
We have cultivated a strong relationship with our client, which we anticipate will pave the way for additional collaboration opportunities with the business. This has already begun to materialise, as evidenced by the awarding of projects unrelated to this initiative in June 2025, specifically concerning residential units. Building on the success of this Stage 1 project, negotiations are currently underway for a Stage 2 programme.